About the job French Speaking Team Assistant (Information Technology)
Job Location: Cape Town
Job Type: Full time l Hybrid
Salary: R188 000-R282 000 per annum (depending on level of skills, experience, qualifications etc)
Working Hours: Week 1 (4 Days remote, 1 in offer), Week 2 (3 days remote, 2 days in office) - rotation
- Fluency in French.
- Good working knowledge of Microsoft Applications
- The ability to plan and organise your own, and others, workload.
- Proven experience of high standards of customer service.
- Good administrative experience.
- The ability to ensure accuracy of data, provide data for reporting and processing of information.
- Excellent interpersonal, literacy skills, adaptivity and ability to build relationships at all levels.
- Gather information
- Advice and provide support to customers to satisfactorily resolve queries.
- Understand the nature and urgency of resources, what exactly the customer requires and schedule them accordingly.
- Provide good customer service to ensure that requests for information are provided to avoid customer escalations.
- Scheduling services / organise resources to the partners
- Prioritise your own workload to ensure that deadlines and customer requirements are met.