Remote | Patient Financial Services & Self-Pay Collections Consultant — Up to $70/hour

We are sharing a specialised part-time consulting opportunity for United States-based healthcare revenue cycle professionals experienced in patient financial services, self-pay collections, patient payment plans, financial assistance workflows, early-out collections, bad debt management, patient payment technology, and compliant patient financial communication.

This role supports current and upcoming remote consulting opportunities focused on AI-assisted patient financial services evaluation, self-pay revenue cycle workflow review, patient communication assessment, payment plan recommendation review, and high-quality project execution. Selected professionals will apply patient financial services expertise to evaluate AI-generated patient communication, review collections strategies, identify compliance or workflow issues, and provide structured feedback based on detailed project criteria.

Key Responsibilities

Professionals in this role may contribute to:

Patient Collections & Self-Pay Workflow Review

• Review patient collections and self-pay workflows across pre-service, point-of-service, post-service, early-out, and bad debt processes
• Evaluate AI-generated patient financial communication drafts, payment plan recommendations, and self-pay resolution strategies for accuracy, clarity, and compliance
• Assess payment plan enrollment, monitoring, follow-up, and compliance workflows
• Identify gaps, inconsistencies, unclear recommendations, or patient experience issues in self-pay collections outputs

Patient Financial Services & Revenue Recovery Evaluation

• Review workflows involving patient financial advocacy, financial counseling, billing coordination, bad debt recovery, and vendor oversight
• Evaluate recommendations related to self-pay revenue recovery, patient payment engagement, propensity-to-pay tools, and digital payment platforms
• Assess whether outputs align with patient financial assistance policies, collections expectations, and revenue cycle operations
• Monitor or review self-pay KPIs such as collection rates, payment plan conversion, bad debt write-offs, and patient satisfaction indicators

Structured Feedback, Compliance & Quality Control

• Annotate AI-generated patient financial services outputs and provide structured feedback to support quality improvement
• Evaluate content for alignment with FDCPA, HIPAA, state collections laws, internal patient financial assistance policies, and patient communication standards
• Explain review decisions clearly, consistently, and with strong patient financial services judgment
• Follow detailed task instructions, quality criteria, and project-specific review guidelines accurately

Ideal Profile

Strong candidates may have:

• 5+ years of experience in patient collections, self-pay revenue cycle, patient financial services, or related healthcare revenue cycle operations
• At least 2 years of leadership experience in patient financial services, collections, billing, self-pay operations, or vendor oversight
• Deep knowledge of self-pay collection workflows, FDCPA compliance, patient financial engagement, and financial assistance processes
• Experience managing early-out collections, bad debt collection programs, payment plans, and collection agency or vendor relationships
• Familiarity with propensity-to-pay tools, patient payment technology platforms, EHR systems, and patient billing platforms
• Exceptional written and verbal English communication skills
• High attention to detail and ability to evaluate collections strategies, patient-facing communication, and AI-generated financial content
• Ability to work independently in a remote, project-based environment

Educational Background

• Professional background in patient financial services, healthcare revenue cycle operations, self-pay collections, billing, financial counseling, patient access, accounts receivable, or healthcare business office operations is highly relevant
• Experience in hospitals, health systems, physician groups, large healthcare organizations, or patient financial services departments may be especially valuable
• Practical experience with patient billing systems, EHR platforms, digital payment tools, collections workflows, vendor management, or financial assistance processes may support project fit
• Formal education in healthcare administration, finance, business, accounting, health information management, or a related field may be relevant depending on project scope

Nice to Have

• CRCR, CHAM, or similar healthcare revenue cycle or patient access certification
• Experience with digital patient payment platforms, text or email-based collections outreach, and patient engagement tools
• Background implementing propensity-to-pay analytics to prioritize collections efforts
• Familiarity with AI tools and comfort evaluating AI-generated patient financial communication content
• Experience developing patient collections SOPs, financial assistance workflows, vendor management processes, or internal control frameworks

Why This Opportunity

• Apply patient financial services and self-pay collections expertise to structured remote healthcare project work
• Contribute to high-quality AI-assisted patient financial engagement and revenue cycle workflow evaluation
• Use patient communication, collections compliance, payment plan, and revenue recovery experience in a focused review environment
• Work on flexible assignments aligned with healthcare revenue cycle, patient financial services, and self-pay operations expertise
• Remote structure with competitive hourly compensation

Contract Details

• Independent contractor role
• Fully remote with flexible scheduling
• United States-based professionals are required for this opportunity
• Part-time project-based commitment depending on availability, onboarding status, and project needs
• Competitive rates of up to $70 per hour depending on patient financial services experience, leadership background, collections expertise, and project scope
• Weekly payments via Stripe or Wise
• Projects may be extended, shortened, or adjusted depending on scope and performance
• Work will not involve access to confidential or proprietary information from any employer, client, or institution

About the Platform

This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams.

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