Customer Services

Location : Ratchadaphisek Rd, Bang Phong Phang, Yan Nawa, Bangkok 10120

Salary : 20,000THB - 25,000THB

Industry : Authorized importer and distributor of various branded mobile accessories

Responsibilities

• Oversee and manage import-export operations, acting as the appointed chief in charge of coordinating shipments.
• Calculate the cost of goods for import-export transactions.
• Prepare and manage international trade documentation, including commercial invoices, packing lists, and certificates of origin.
• Communicate effectively with suppliers, customers, and internal teams to facilitate smooth import-export processes.
• Ensure compliance with customs regulations and oversee customs clearance procedures.
• Utilize import-export software and tools, such as customs brokerage systems and trade compliance software, to streamline processes.
• Demonstrate a strong understanding of INCO terms, shipping terms, and international trade terms.
• Pay careful attention to detail to minimize errors in import-export documentation and operations.
• Possess a service-oriented mindset to address customer and supplier needs effectively.
• Utilize Microsoft Excel for data analysis, reporting, and tracking of import-export activities.
• Make informed decisions related to import-export processes and logistics.
• Manage relationships with vendors, ensuring efficient and effective import-export transactions.
• Identify opportunities for process improvement and contribute to the development of best practices in import-export operations.

Qualifications

• Bachelor's degree in International Business, Supply Chain Management, or a related field.
• Proven experience in import-export operations, logistics, or a relevant role.
• Knowledge of customs regulations and experience with customs clearance procedures.
• Familiarity with international trade documentation, including commercial invoices, packing lists, and certificates of origin.
• Proficiency in using import-export software and tools, such as customs brokerage systems and trade compliance software.
• Strong understanding of INCO terms, shipping terms, and international trade terms.
• Fluency in multiple languages is a plus, especially if dealing with international stakeholders.
• Service-oriented mindset with attention to detail.
• Proficiency in Microsoft Excel.

Allowances

• Social Security
• 4,000 treatments per year
• Accident Insurance (PA)Reserve Fund
• Year-on-Year Bonus (4 months in the year 2566)
• Holidays - Day of the Rule of Law

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