ตำแหน่งที่เปิดรับ
Business Analyst
รายละเอียดตำแหน่ง Business Analyst
- Work with clients/users to investigate complex operational requirements and problems, seeking effective business solutions through improvements in information systems, data management and process and procedures
- Develop and maintain a consistently high standard of documentation to ensure information retention and re-use
- Provide training advise in relation to release and assist in the specification of training curriculum/activities to address business requirements
- Assess existing processes and identify redesign or enhancement opportunities to deliver improved productivity or efficiency to the business
- Prepare reports including cost/benefit analyses and recommendations, to provide information on optimal technical solutions for business case.
- Work on projects and enhancements to provide IT business analysis advice, ensuring business requirements are translated into effective IT solutions.
- Provide input to establishing, managing and reporting project management awareness of activities, issues and outcomes.
- Provide support, including complex problem diagnosis, escalating to other areas as appropriate and following through to ensure resolution of problems for users.
- Resolve complex support problems, including documentation, progress checking, and escalation, taking ownership to ensure resolution.
- Evaluate potential solutions with service providers and team members to deliver the best solution.
- Prepare test plans and execute/lead ST/SIT testing to ensure delivery of user requirements. Provide technical support for UAT.
- Have SQL skill in intermediate level
- English: Good (able to communicate in English)