Senior Officer, Account Origination, COPC

ob Responsibilities

• Ensure that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs. This includes and are not limited to:
  • Process and verify authentication checks &/or data entries
  • Perform and verify accurate income computation
  • Ensure accurate input/output to enable good customer service delivery
• Achieve continuous process improvement in COPC
• Streamline processes to reduce operating cost and turnaround time without compromising quality and risk.
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance
• Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving
  
  

Job Requirements

• Degree holder with 1-2 years of working experience in the banking sector
• Open to entry levels, on job training is provided
• Able to multi-task and cope with change and diversity in a fast-paced environment
• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem solving skills with excellent verbal/written communication and interpersonal skills
• Good command of English
• Proficient in the use of Microsoft Excel, powerpoint and macro
• Team player, self-motivated and resourceful