Systems Analyst (Functional)

Business Analyst

JOB DESCRIPTION:

• Understand the product features and out-of-box requirements and map the functional requirements
• Ensure the operational support process are aligned with the business objectives and stated business requirements
• Conduct fit-gap analysis on products and develop reasonable working alternatives
• Support the product evaluation during the service definition phase
• Develop a deeper understanding of the business process, business organization and the expected business outcome
• Communicate business needs to the technology teams
• Assist in conducting functional testing