Technical Lead

Assists in prioritization of IT projects as part of the business planning/ demand planning cycle for the Units

Algin with the BTS project manager on the overall business outcomes for the modules and delivery timelines

Manages the kick-off process ensuring all necessary resources are available in conjunction with business sponsor and that a robust project plan is in place

Monitors assigned projects as per SDLC and Governance process

Track and reports project implementation progress and budgets to BTS and/or ITSD management per the agreed frequency

Identifies and logs project issues; Oversees the resolution process; and escalates issues when necessary

Manages, when necessary, re-scopes the projects and updates project plans accordingly

Manages the project closure ensuring all deliverables are achieved and documented; and relevant lessons learned/ case studies are developed

Assists in selecting and on-going management of vendors/ suppliers for supporting selected projects

Facilitates vendor contracting, payments

Harness project best practices and contribute to the overall client knowledge base

Train new delivery managers with the client's project delivery processes