Technical Lead

JOB DESCRIPTION:

• Define all work items and dependencies required to build the features and functionalities
• Align with the Project Manager on the overall business outcomes for the modules and delivery timelines
• Work with cross-functional teams to deliver the technical deliverables within scope, schedule and budget commitments, in accordance with SDLC and Governance process
• Assist in vendor evaluation and manage the vendors involved in the project, ensuring all technical deliverables are met
• Coordinate with the Project Manager when scoping / re-scoping the project and create / update the build plan accordingly
• Review the infrastructure, security and solution design
• Review the functional and non-functional requirements, test plan, test scripts and Requirements Traceability Matrix (RTM)
• Identify and log technical issues, oversee the resolution process, and escalate when necessary
• Facilitate discussions on technical issue resolutions, including System Integration Test (SIT) and User Acceptance Test (UAT) defect resolution
• Harness project best practices and contribute to the overall knowledge base
• Oversee the deployment activities and review the deployment instruction guidelines
• Provide User Support during Hypercare period and timely turnover to Application Support
• Work with the Project Manager during project closure, ensuring all deliverables are achieved and documented, and relevant lessons learned are documented
• Train new Technical Leads with project delivery processes, as needed 

NON-NEGOTIABLE SKILLS / EXP
Must-haves skills
Note: Combo skills and niche skills are generally harder to find.

Dynamics 365 Customer Engagement solutions
Coding: .Net, C#, JavaScript, SQL
Power Apps, Power Automate, and similar tools
API integrations

NEGOTIABLE SKILLS / EXP
Not required and nice-to-have skills

Project & Stakeholder Management
D365 CE Solution and Azure Function App Deployment