About the job IT Business Analyst
Main Accountabilities
- Requirements gathering and analysis: Collaborating with stakeholders to understand their needs, gathering and documenting requirements, and analyzing them to determine underlying business objectives and problems.
- Process mapping and modeling: Documenting and analyzing current business processes, mapping process flows, and identifying bottlenecks, inefficiencies, and areas for improvement.
- Data analysis and interpretation: Conducting data analysis and interpreting trends, patterns, and insights to identify opportunities for process optimization, cost reduction, and revenue enhancement.
- Solution design and recommendation: Developing innovative solutions, recommending process changes, system enhancements, or other initiatives to address identified issues and achieve business objectives.
- Stakeholder management: Collaborating with stakeholders including business users, IT teams, and management to ensure clear communication, alignment of expectations, and buy-in for proposed solutions.
- Project management:
Analyze business requirements and assist the business in documentation by organizing disparate requirements into logical categories.
Translate business requirements into functional specifications and communicate requirements to the technical team.
Bridge the gap between the business and the development team to clarify requirements.
Assist with project planning, monitoring progress, tracking milestones, and coordinating resources to ensure timely delivery of projects or initiatives. - Documentation and reporting: Creating and maintaining detailed documentation of requirements, specifications, process maps, test plans, and project-related information. Producing regular reports to communicate project status, issues, risks, and recommendations to stakeholders.
Identify scope changes and assist the Project Manager in scope management.
Assess design risks and identify mitigating actions. - User acceptance testing and quality assurance: Supporting testing efforts by defining test scenarios, coordinating testing activities, and verifying that implemented solutions meet business requirements and quality standards.
- Change management: Assisting with change management activities, such as conducting impact assessments, identifying training needs, and developing communication plans to ensure successful implementation of changes.
Provide end-user manuals or instructions to the application support group, especially when resolving production issues.
Facilitate turnover or transition of the project to the application support group during stabilization. - Continuous improvement: Identifying opportunities for continuous improvement in processes, tools, methodologies, and best practices related to business analysis.
The Business Analyst is assigned 1 to 3 concurrent projects or initiatives that are aligned to a single business segments strategy and objectives and/or with simple to medium complexity.
Knowledge, Skills & Experience
Education:
Graduate of a 4-year college degree in Computer Science, IT, Management, Banking, or other related courses.
Experience:
ITBA - Senior: 8 years minimum actual IT Business Analyst experience
Senior ITBA with skills and experience on both technical and business domain/knowledge (but not limited to) on Payment Modernization and Payment Hub systems (Bills Pay, Real-Time Payments, P2P, P2B, B2B, etc.) Good analytical thinking (strong process mapping and analysis skills), excellent attention to details and documentation skills, good communication skills and adaptable/flexible (comfortable working in dynamic environments with changing priorities). Also, adept on both Agile/Hybrid & Waterfall methodologies.