DevOps Engineer

JOB DESCRIPTION:

• Manages the release pipeline for all projects and changes
• Handles code releases, deployments, and management of product updates
• Sets up tools and required infrastructure based on delivery/project requirements
• Automates the deployment process and continuously improves on it
• Have the technical skill to review, verify, and validate the software package for deployment.
• Helps define and set development, test, release, update, and support processes for DevOps operation
• Ensures that the CRM Platform is running smoothly and efficiently
• Monitors D365, Power Platform, and Azure dashboards to ensure that usage and consumptions are within limits by regularly and proactively performing housekeeping activities
• CRM license requests approvals and tracking as well as CRM environment inventory maintenance
• Makes configuration changes on CRM platform to meet the IT and business requirements
• Provides support to build enhancements, production issues, incidents, problems, and nonproduction updates
• Generates reports that provide insights into the organizations data and performance
• Facilitates the filing of request tickets related to CRM projects, initiatives, and SRs to the appropriate ITG units
• Supports the project execution by providing expected artifacts and output as prescribed by the IT SDLC and Governance structure.
• Participate in technical training programs, collaborations and knowledge sharing sessions and self-paced learning. Stays informed of new methodologies/approaches/technologies
• Participate in the continuous improvement process to ensure that CRM CoE runs effectively and efficiently
• Deep understanding of both development and operations processes
• Awareness of critical concepts in DevOps and Agile principles
• Experience in working as a System Administrator or support for SaaSapplications
• Experience and knowledge on Dynamics 365, Power Platform and/or Azure Services
• Experience/knowledge in using Azure DevOps or other Source Code Management and/or Continuous Integration and Delivery tools
• Experience/knowledge on relational database
• Familiarity with network protocols (TCP/IP, HTTP, SSL, etc.)
• Good knowledge on n-tier web applications
• Experience in the development/support of bank/financial applications/systems