Sales Executive - Chinese Bilingual

Position: Sales Executive (Full-time)

Industry: Japanese Food Distributor

Location: Chamblee, Georgia

Work Hours: Mon-Fri, 8AM-5PM, 1hour lunch

【Essential Job Functions】

• Meet the monthly and annual sales quota as designated by the manager.
• Develop and maintain relationship with potential and existing clients in the designated areas / regions; visit customers to provide support, share information, and sell the Company's products.
• Identify and explore potential new clients through various methods, including networking, referrals and cold calls.
• Conduct market research, develop and implement sales strategies for the assigned region.
• Coordinate with the accounting department to assure the collection of payment in a timely manner.
• Collect past due payments from customers.
• Maintain high levels of customer satisfaction by providing excellent service and building rapport; troubleshoot product-related issues and handle complaints; resolve them in a timely manner and escalate to the management as needed.
• Collaborate with purchasing department, warehouse, and other involved parties to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
• Coordinate urgent deliveries with the customer to accommodate their needs.
• Travel to other locations to meet with clients as needed.
  
• Educate customers on how the products or services can benefit them. 
• Input and update orders within the Company database in a timely manner.
• Maintain and safely operate the Company vehicle as per the Company Vehicle Policy.
• Participate in the weekly sales meetings.
• Attend semiannual inventory count on designated day, possibly on a weekend.
• Attend Company events and functions outside of normal working hours.
• Perform other duties as assigned.
• Obligation to answer to all management as requested.

【Physical Requirements】

• Able to drive for extended periods of time.
• Able to sit in a car for extend periods of time.
• Able to travel within or outside of Atlanta as needed.
• Able to talk, hear, walk, stand, smell, taste, reach, bend, kneel, and lift and/or move up to 25 pounds frequently and 50 pounds occasionally.
• Able to use the phone for extended periods of time.
• Working Conditions
  o Noise Level: Normal to loud
  o Location: Indoor in the office and at least 50% of the time in the field visiting customers, restaurants, wholesalers, distributors, etc.

【Other Requirements】

• Business level English and Chinese bilingual ability is required.
• Business level Japanese is preferred.
• Maintain a valid driver license and a clean driving record.
• Able to stay overnight out of town for client visits, as required.
• Maintain a positive attitude.
• Able to work independently and as a team.
• Able to adapt to frequent changes in assignments and workload.
• High school diploma required; Associate degree and above strongly preferred.
• Minimum of 2 years of experience in food industry, preferably in Japanese food industry.
• Experience in Japanese restaurant business is a plus.

【Knowledge and Skills】

• Strong organizational skills and attention to detail.
• Possess basic mathematical knowledge such as markups, discounts, counting inventory,
  weight and measurement conversions, combining, etc.
• Strong customer service, problem-solving, communication and interpersonal skills.
• Basic Microsoft Office proficiency.
• Knowledge of ERP systems, Microsoft Business Central is highly preferred.
• Knowledge of Japanese foods and liquors strongly preferred.

【Compensation】

• $47K - $60K + Commission
• Benefits: Medical, Dental, Vision 100% coverage by company (nothing pulled from paycheck), 401K 4% matching, PTO: 10day, Personal Holidays; 5; Observed holidays 7; Sick leave: 6 days