Power Platform Engineer - Japanese Bilingual

• Position: Engineer – Power Platform Operations
• Location: Torrance, CA
• Employment Type: Full-time
• Salary range: $70,000 – $80,000 per year, depending on experience and qualifications.

【Job Summary】

IT Consulting company is seeking a skilled Engineer – Power Platform Operations to support an automotive industry client. This role primarily supports Power Platform operations. The position requires close coordination with the client. This is an on-site role at the client facility in Torrance, CA.

【Key Responsibilities】

1. Power Platform Operational Support

• Day-to-day operational support for:

o Power Apps

o Power Automate (Cloud Flows)

o Power Automate Desktop (RPA)

o Power Virtual Agents

o Dataverse

• Troubleshoot incidents and coordinate issue resolution
• Oversee RPA bot monitoring and runtime issue handling
• Support environment governance (DLP policies, environment monitoring, coordination related to COE dashboards)
• Manage access control and environment provisioning requests
• Escalate complex issues to Microsoft Support when necessary
• Serve as a dedicated operational support resource for U.S.-based and Japan- based members regarding Power Platform–related matters.

While new large-scale development is not a primary responsibility, the role requires the ability to understand, troubleshoot, and perform minor low-code enhancements within existing Power Apps and Power Automate solutions.

2. Cross-Border Team Coordination

• Bridge communication between English-speaking and Japanese-only members
• Ensure alignment between on-site operations and offshore support teams

3. Client Communication

• Maintain close communication with the client regarding operational matters
• Participate in operational meetings and status reviews
• Provide feedback and improvement suggestions based on operational experience

【Required Skills & Qualifications】

• Minimum 2 years of hands-on experience supporting Microsoft Power Platform solutions
• Ability to read, understand, and modify existing Power Apps and Power Automate flows
• Experience supporting Power Automate Desktop (RPA) environments is preferred
• Understanding of Dataverse and Power Platform environment governance concepts
• Strong coordination and cross-team communication skills
• Business-level proficiency in Japanese
• Must be authorized to work in the U.S. without sponsorship
• Must be available for on-site work in Torrance, CA
• Ability to collaborate effectively within a client-side Power Platform team environment

【Preferred Qualifications】

• Experience working in bilingual (Japanese-English) enterprise environments
• Experience coordinating cross-border operational teams
• Experience supporting automotive or manufacturing industry clients

【Work Schedule】

• Standard working hours are 8:00 AM – 5:00 PM, Monday through Friday. Additional flexibility may be required to coordinate with Japan-based team members.