ERP Manager (Hybrid) - Japanese Bilingual

• Position: ERP Manager (Microsoft Dynamics 365 Business Central)
• Location: Torrance, CA (Hybrid work environment)
• Employment Type: Full-time
• Salary Range: $90,000 – $110,000 annually (commensurate with experience) +Benefit package, including health, vision, dental, 401K, and PTO

Position Overview:

IT Consulting company is seeking an experienced ERP Manager to lead ERP implementation initiatives while also supporting presales activities and business development efforts. This role combines project management, functional leadership, client-facing presales support, and strategic system planning. The ERP Manager will work closely with executive leadership, sales teams, offshore engineering teams, and clients to design ERP solutions that align with operational and financial objectives. This role also requires occasional travel to client sites to support implementation activities, user testing, and training.

Key Responsibilities:

1. Project Leadership & Delivery

• Lead full-cycle ERP implementation projects from discovery to go-live and post-launch support
• Develop and manage project plans, budgets, and resource allocations
• Manage risks, scope, and client expectations
• Ensure on-time and on-budget project delivery
• Coordinate with offshore engineering teams to optimize task allocation and maintain development quality

2. Presales & Solution Consulting

• Participate in client discovery meetings and requirements workshops
• Provide solution design support during proposal development
• Prepare high-level solution architecture and implementation approaches
• Estimate project scope, timelines, and resource requirements
• Support RFP/RFI responses and client presentations
• Partner with Sales to help close ERP-related opportunities

3. Business & Functional Leadership

• Translate business requirements into functional ERP configurations
• Advise clients on best practices in Finance, Sales, Purchasing, and Inventory processes
• Identify opportunities for automation and operational efficiency
• Align ERP capabilities with financial reporting and management needs

4. Team & Executive review Management

• Supervise internal ERP consultants and coordinate with external vendors
• Work with global/HQ teams on cross-border ERP initiatives
• Collaborate with offshore engineers to ensure efficient delivery and consistent implementation quality
• Mentor junior consultants and build internal ERP capabilities
• Communicate effectively with executive leadership and department heads

5. Governance & Continuous Improvement

• Support user acceptance testing (UAT) and implementation readiness
• Provide client training and guidance to ensure successful system adoption
• Travel to client sites when needed to assist with testing, training, and implementation support
• Establish ERP governance and documentation standards
• Monitor system performance and recommend enhancements
• Drive adoption of Microsoft ecosystem tools (Power Platform, reporting tools, etc.)

Required Qualifications:

• 5+ years of ERP implementation experience
• 2+ years of project leadership or PM experience
• Experience participating in presales or solution consulting activities
• Strong experience with Microsoft Dynamics 365 Business Central preferred
• Solid understanding of Finance, Accounting, Sales, Purchasing, and Inventory processes
• Experience preparing project estimates and implementation plans
• Experience collaborating with offshore or distributed engineering teams
• Willingness to travel to client sites for testing support and user training when needed
• Excellent client-facing communication skills
• Business-level Japanese proficiency (日常会話レベル以上)
• Must be authorized to work in the U.S. without sponsorship
• Must be available for hybrid work

Preferred Qualifications:

• Experience in IT services or ERP consulting firms
• Experience supporting Japanese subsidiaries in the U.S.
• Familiarity with Microsoft Power Platform
• PMP certification or equivalent
• Experience in manufacturing or distribution environments