Outside Sales Associate - Chinese Bilingual

Job Title: Outside Sales Associate

Reports to: Sales Manager

Industry: Japanese Food and Beverage Distributor

Location: Seattle, WA

Work Hours: Mon-Fri, 8AM-5PM

【Essential Job Functions】

• Meet the monthly and annual sales quota as designated by the manager.
• Visit existing and potential customers to provide support, information, and sell Companies products.
• Cooperate with accounting department to assure the collection of payment in a timely manner.
• Maintain high levels of customer satisfaction by providing excellent service and building rapport; resolve issues in a timely manner and escalate to the management as needed.
• Collaborate with purchasing departments, warehouse, and other involved parties to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
• Coordinate urgent deliveries with the customer to accommodate their needs.
• Travel to other locations to meet with clients as needed.
• Educate customers on how the products or services can benefit them.
• Input and update orders within the Company database in a timely manner.
• Maintain and safely operate the Company vehicle as per the Company Vehicle Policy.
• Participate in the weekly sales meetings.
• Attend semiannual inventory count on designated day, possibly on a weekend.
• Attend Company events and functions outside of normal working hours.
• Perform other duties as assigned.
• Obligation to answer to all management as requested.

【Physical Requirements】

• Able to drive for a majority of the daily working hours.
• Able to sit in a car for extended periods.
• Able to travel within or outside of Washington as needed.
• Able to talk, hear, walk, stand, smell, taste, reach, bend, kneel, and lift and/or move up to 25 pounds frequently and 50 pounds occasionally.
• Able to use the phone for extended periods of time.
• Working Conditions
o Noise Level: Normal to loud
Location: Indoor in the office and at least 50% of the time in the field visiting customers, restaurants, wholesalers, distributors, etc.

【Other Requirements】

• Business level English and Chinese is required.
• Business level Korean, Japanese, Vietnamese, or other Asian language is considered.
• Has a valid driver license and a clean driving record.
• Able to stay overnight out of town for client visits, as required.
• Maintain a positive attitude.
• Able to work independently and as a team.
• Able to adapt to frequent changes in assignments and workload.
• High school diploma required; Associates Degree and above strongly preferred.
• Minimum of 2 years of experience in food industry, preferably in Japanese food industry is highly preferred.

【Knowledge and skills】

• Strong organizational skills and attention to detail.
• Possess basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.
• Strong customer service, problem-solving, communication and interpersonal skills.
• Basic Microsoft Office proficiency.
• Knowledge of Microsoft Business Central, SAP or other ERP systems
• Knowledge of Japanese foods and liquors strongly preferred.

【Compensation】

base $45,000.00-$65,000.00/year + Incentive + 1st year guaranteed bonus +Benefit package, including health, vision, dental, and 401K with company matching.