Cashier & Customer Service

Job Summary:

We are seeking a highly motivated and customer-oriented individual to join our team as a Cashier & Customer Service Representative. In this role, you will be responsible for handling cash transactions, providing excellent customer service, and ensuring the smooth operation of the checkout area.

Duties & Responsibilities:

- Greet customers in a friendly and professional manner

- Process cash transactions accurately and efficiently

- Maintain a clean and organized checkout area

- Resolve customer complaints and escalate issues to the appropriate supervisor when necessary

- Answer customer inquiries and provide product information

- Adhere to all company policies and procedures

- Collaborate with team members to ensure a positive and efficient shopping experience for customers

- Process refunds and exchanges, while resolving any related customer complaints

- Ensure clear and efficient communication with all customers regarding payment terms and verify their requests.

Qualifications:

- High school diploma or equivalent

- Previous experience in a retail or customer service role is preferred

- Strong communication and interpersonal skills

- Ability to handle cash transactions accurately and efficiently

- Excellent problem-solving and conflict resolution skills

- Ability to work in a fast-paced environment and handle multiple tasks

- Must be able to work a flexible schedule, including weekends and holidays