Online Sales Executive

Position Title: Online Sales Executive

Job Summary:

The Online Sales Executive is responsible for selling products to customers and processing orders that are placed online, representing the brand.

Duties & Responsibilities:

• Answer client questions about products, prices, and availability on all social media platforms.
• Prepare and submit sales contracts for orders.
• Set appointments for delivery date.
• Redirect customers.
• Prepare receipts.
• Support in product listing and content development
• Timely update of stock availability for all listed products.
• Conduct price analysis via all e-commerce portals.
• Answer customers queries and provide feedback for service and returns.
• Make daily and monthly sales reports
• Work closely with the Graphic Design Team and Online Sales Team support all marketing needs & initiatives
• Maintain client records.

Qualifications:

• Bachelors Degree in Business Administration, Marketing or related field
• 3+ years of experience
• Understanding of the online sales process and dynamics
• A commitment to excellent customer service.
• Strong Product Knowledge
• Interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
• Experience using computers for a variety of tasks.
• Able to work comfortably in a fast paced environment.
• Excellent written and verbal communication skills