Front Desk Officer

Front Desk Officer

Our client, a lounge located in Amuwo Odofin is seeking to hire a professional, welcoming, and service-oriented Front Desk Officer to serve as the first point of contact for guests at our lounge. The ideal candidate will embody warmth, excellence, and efficiency, ensuring every guest receives a memorable and premium experience from the moment they arrive.

Key Responsibilities

• Warmly and professionally greet all guests upon arrival

• Create a positive and lasting first impression that reflects the lounges standards

• Maintain a clean, organized, and aesthetically pleasing entrance and front desk area

• Welcome VIP guests and returning customers by name whenever possible

• Provide accurate information about the lounges offerings, services, and policies

• Assist guests with inquiries and guide them appropriately to designated areas

• Communicate courteously and ensure all guest interactions reflect high-quality service

Requirements

• Previous experience in hospitality or a customer-facing role is an added advantage

• Excellent communication, interpersonal, and customer service skills

• Warm, approachable, and well-composed demeanor

• Strong attention to detail and ability to manage multiple guest interactions professionally

Ability to thrive in a fast-paced environment while maintaining high service standards