Service Refrigeration Supervisor

Responsibilities and duties:

• Work directly with the dispatcher in organizing the daily service calls and installations and ensuring a solid working team.

• Need to have an understanding the how the service & maintenance process works

• Assess and estimate costs for Service work jobs.

• Review work sheets for service work performed before being sent to customers to ensure accuracy and quality work.

• The Service Supervisor will keep all the contracts for the customers up to date and also track and follow up on sales leads

• Perform other related tasks as assigned by the immediate Supervisor/Manager.

• Organize & assign daily tasks to team of Technicians & Engineers.

• Offer technical assistance to clients and subordinates.

• Prepare & submit technical reports for clients and internal departments

Accountabilities:

To delegate jobs and make sure that works get done, with and through others. Ensure safety compliance of workers.

Qualifications:

Associate/Bachelors Degree in Engineering or any related course

Years of Experience:

• Minimum of 2 years related experience in supervision

• Minimum 8 years of experience in refrigeration

Person Requirements:

• Able to work under pressure and meet tight deadline.

• Excellent interpersonal and communication skills.

• Knowledge of AutoCAD, MS Office.

• Good administrative skills and attention to details.

• Good computer literacy.

• Must have strong follow up skills for technical assistance and be very organized.

• This person must have full knowledge of refrigerant codes and replacements

• Sound Technical knowledge of refrigeration plants & systems

• Ability to share knowledge & train subordinates

Communication and Interaction:

Internal: Workers/ Senior Supervisor/ Manager

External: Clients