Assistant Manager/Manager Retail Operations

About Us:

Our client is Asias largest eyewear company serving 40 million people - helping them see better and lead better quality lives. We have more than 1500 omnichannel stores across 175 cities in India, Singapore and Dubai. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. Thats our new purpose - and we can only get there through cutting-edge technology and exceptional people.

About the Role:

We are seeking a dynamic and experienced AM Retail Operations to lead the expansion of our retail presence in the Thailand market. The ideal candidate will have a strong background in leasing, conducting feasibility studies, and successfully opening new stores. With 3-5 years of relevant experience, the candidate will play a pivotal role in driving our growth strategy and ensuring seamless operations for our new retail ventures.

Key Responsibilities:

Store Expansion & Opening:

• Lead the end-to-end process of opening new stores in the Thailand market, including planning, execution, and coordination with cross-functional teams.
• Identify potential retail locations and negotiate leasing agreements to secure optimal spaces in high-traffic areas.
• Ensure timely and efficient store openings by managing timelines, budgets, and resources.

Market Analysis & Feasibility Studies:

• Conduct detailed feasibility studies to evaluate potential retail locations based on market trends, customer demographics, and competitive landscape.
• Provide data-driven recommendations to guide decision-making on new store openings.

Leasing & Relationship Management:

• Negotiate and finalize leasing agreements with landlords, real estate agents, and developers.
• Build and maintain strong relationships with property owners, mall operators, and other stakeholders to secure favorable terms and long-term partnerships.

Compliance & Regulations:

• Ensure all new store openings comply with local regulations, permits, and licensing requirements in Thailand.

Operational Excellence:

• Work closely with internal teams, including marketing, merchandising, and supply chain, to ensure the smooth launch of new stores.
• Develop and implement standard operating procedures for new locations to maintain brand consistency and operational efficiency.

Performance Monitoring:

• Track the performance of newly opened stores, identify areas for improvement, and implement corrective measures to enhance profitability and customer experience.

Qualifications & Skills:

• Bachelor's degree in Business Administration, Real Estate, Retail Management, or a related field.
• 3-5 years of proven experience in retail operations, store openings, leasing, and feasibility analysis, preferably in the Thailand market.
• Strong knowledge of Thailands retail landscape, property market, and regulatory environment.
• Exceptional negotiation, communication, and relationship management skills.
• Analytical mindset with the ability to interpret market data and provide actionable insights.
• Strong project management skills with a focus on meeting deadlines and delivering results.
• Proficiency in MS Office and retail management software/tools.
• Fluency in English and Thai is required.