Job Openings Admin Associate - Operations

About the job Admin Associate - Operations

  • Manage and process export documentation accurately and efficiently, ensuring compliance with international trade regulations and company policies.
  • Coordinate with shipping lines, freight forwarders and customs agents yo ensure timely and accurate submission of required documents. 
  • Verify and validate shipping documents, including bills of lading, commercial invoices, packing lists and certificates or origin. 
  • Maintain and update documentations records in the system, ensuring data accuracy and completeness for audit and reporting purposes. 
  • Liaise with internal teams (e.g. sales, operations, and finance) and external stakeholders to resolve documentations related issues and ensure smooth operators. 
  • Monitor and track shipment statuses, providing timely updates to relevant parties and addressing any discrepancies.
  • Provide exceptional customer service by responding to email inquiries promptly and professionally, addressing client concerns related to export documentation. 
  • Fresh graduates are more than welcome to apply!! 
  • Proficiency in Mandarin is a MUST as you be you will be handling the APAC Region.