Project Manager (Mid)

Job Description: Project Manager

Ideal Candidate: Mid

Work set-up: Hybrid

Contract Type: Project-based (1-year)

About the role:

The Project Manager role is a key role within the Delivery team whose purpose is to successfully manage client implementation projects as well as onboarding new clients into an ongoing relationship with us. The PM is responsible for managing scope, schedule, and budget to ensure client projects are delivered successfully and profitably.

Key Responsibilities:

• Onboarding new clients into our delivery methodology
• Implementing and enabling clients with the latest Salesforce technologies
• Budget analysis, resource allocation, and coordination of project activities, assigns and monitors work of functional & technical personnel, ensuring that project steps are in alignment with business objectives, on-time and within budget and monitors reliability and any internal issues that appear as a result of the project.
• Provides leadership in PM processes and best practices to Technology and Creative team members. Establish new processes, document, consult, enforce, and constantly drive project management process improvements.
• Ensures information and operational issues concerning project status (schedules, deliverables, costs, risks, issues) passes from stakeholders, project team, and executive management.
• Effectively establish and manage processes with project teams to ensure all processes are effectively meeting business needs.
• Monitor costs and project risks from all perspectives and effectively communicate appropriately.
• Own complete project lifecycle from definition to completion including success.
• Demonstrate an excellent ability to communicate, manage, lead, and influence teams that do not directly report to the PM.
• Influence the selection and implementation of tools to support IT project management processes.

• This position requires ongoing engagement with Business users in Customer Service operations, IT peers & IT functional management, Marketing and Sales, Senior Leadership, and other PMs.
• Ability to build and sustain excellent working relationships within IT and across Business teams.

Qualifications:

• Experience: Proven experience managing IT projects, focusing on infrastructure/IT operations or application development.
• Methodology Expertise: Strong knowledge and practical application of agile/scrum methodologies.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex ideas effectively to technical and non-technical audiences.

Application Process: Our application process is designed to provide a fair and thorough evaluation platform, ensuring every candidate has an equal opportunity to showcase their skills.

• Submit your updated CV, highlighting your extensive experience in the Salesforce Screening with the recruiter/HR

• Interview with hiring manager

• Final Interview

Qualified candidates will be notified via email or SMS for next step instructions.

Please make sure to check your email (inbox & spam folders) and SMS regularly for any correspondence regarding your application as qualified candidates will be contacted immediately through email or text.