CQC Registered Manager

Location: Norwich, Norfolk

Salary: up to £36,000 per annum

Schedule: Monday-Friday 8:30-16:30 (there are no on-call duties in this position)

Join a dynamic and fast-growing domiciliary care provider based in the heart of Norfolk. My client is dedicated to delivering outstanding, person-centred care that allows individuals to live independently in the comfort of their own homes.

About The Company
The company have a genuine passion for excellence and endeavour to set and deliver the highest standards of services, values, integrity and professionalism.

They understand that everyone's needs are unique, so they take great care to put together support packages that are flexible, cost-effective and suited to every persons individual requirements. The company's aim is to provide the highest possible standards of care and to ensure their service users happiness and welfare are at the forefront of all decisions made.

The Role

 Your key responsibilities will include:

• Leadership & Staff Management: Lead, support, and develop a team of care professionals, fostering a positive and inclusive working culture that promotes continuous learning and high morale.

• Care Planning & Compliance: Ensure the development and implementation of robust, person-centred care plans that meet individual needs and comply with all relevant legislation and CQC requirements.

• Quality Assurance: Monitor, audit, and continuously improve care delivery and service standards to ensure safety, effectiveness, and client satisfaction.

• Family & Stakeholder Engagement: Act as a key point of contact for families, professionals, and regulatory bodies, providing regular updates and maintaining strong, transparent relationships.

• Service Development: Work collaboratively with the Registered Manager to drive service improvements, address operational challenges, and contribute to the strategic growth of the business.

• Operational Oversight: Maintain effective oversight of the day-to-day operations of the domiciliary care service, ensuring efficient resource allocation, safeguarding protocols, and regulatory compliance.

About The Candidate

• Proven experience in senior or dementia care within a domiciliary care setting.
• Strong leadership skills with a talent for motivating and empowering teams.
• Excellent communication skills, with a warm and empathetic approach.
• NVQ Level 5 in Health & Social Care or willing to undergo this qualification.

What We Offer

• A positive, supportive workplace that values your well-being.
• Ongoing training and development to help you thrive and grow.
• Staff events
• 28 days paid holiday
• Paid Pension

For more information, contact lauren.pashley@affinitycarerecruitment.co.uk