Virtual Assistant - Accounts Receivable and Collections

Position Summary

We are looking for a reliable and detail-oriented Virtual Assistant to support our accounts receivable and client collections processes. This role involves maintaining accurate records, following up on outstanding balances, and ensuring professional communication with clients. Ideal candidates will have a background in accounting, bookkeeping, or administrative roles.

Key Responsibilities

This position will focus on managing accounts receivable by tracking payment statuses, monitoring aging reports, and sending timely reminders to clients via email or portal. Follow-up phone calls to clients with overdue balances may also be required. You will handle client inquiries related to invoices, payment terms, and due dates with a courteous and professional tone.

The role includes maintaining accurate logs of communication and follow-ups, updating accounting systems or spreadsheets, and escalating unresolved issues to internal staff when necessary. General bookkeeping support may be needed on occasion.

Qualifications

Candidates should have at least 1-2 years of experience in accounts receivable, billing, or administrative support. Familiarity with U.S. accounting practices or experience working with CPA or bookkeeping firms is preferred. Strong English communication skills, both written and verbal, are essential. Attention to detail, strong follow-through, and comfort using cloud-based accounting tools and spreadsheets are also required.

Preferred Skills

Experience with accounting software such as QuickBooks, Xero, or similar platforms is highly desirable. A background in client billing or collections will be an advantage, along with prior experience working remotely or in a virtual assistant capacity.