Operations & General Finance Coordinator

About the Role

We are seeking a smart, well-spoken, and detail-oriented professional to support our client across operations, billing, customer service, and general finance. This role is ideal for someone who enjoys variety, takes initiative, and can confidently engage with both internal teams and customers.

Key Responsibilities

Operations & Administration

• Coordinate day-to-day operations to ensure smooth workflows.
• Maintain accurate records, schedules, and reporting.

Finance & Billing

• Prepare and process invoices.
• Track payments and reconcile accounts.
• Assist with expense management and general financial reporting.

Customer Service

• Handle customer queries via email, phone, and other channels.
• Provide professional, timely, and effective communication.
• Ensure high-quality client experience and issue resolution.

General Support

• Partner with management on projects and process improvements.
• Provide administrative and operational assistance as required.
  

Qualifications & Skills

Experience in administration with exposure to billing and finance.

Strong communication skills (both written and verbal).

Tech-savvy with MS Office / Google Workspace; comfortable with finance tools.

Ability to manage multiple priorities with attention to detail.

Professional, organised, and proactive approach to work.

What Were Looking For

A candidate who is:

Analytical and organised, with a good head for numbers.

Well-spoken and client-focused, able to build trust through communication.

Versatile, handling both operational details and financial tasks with ease.

Proactive and smart, able to take initiative and solve problems.