Operations Crew

DUTIES & RESPONSIBILITIES

• Meet-and-Greet guests and assist them in any way possible to make their visit a memorable one;
• Perform static duties such as guiding guests to purchase tickets; to the entry turnstile and to boarding for their flights;
• Ensure guests adhere to the safety requirements; be firm but polite;
• Checking tickets at entry point before admission;
• Coordinate the boarding of VIPs, Private Capsule guests , PSD guests, etc;
• Ensure the security is maintained at restricted access points;
• Crowd control: ensure proper queue system;
• Be trained and certified to operate the Giant Observation Wheel;
• Job rotation to perform counter ticket sales;
• Job rotation to perform VIP Lounge duties;
• Rotating shift work is required;
• Any other duties as assigned by superiors.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• N Levels and above
• Some customer service experience required
• Good communication & interpersonal skills
• Customer-oriented with a pleasant & outgoing disposition