Assistant Manager Logistics & Warehouse

Company Overview: 

Our Client is a leading retailer that offers a wide range of products, including furniture, electronics, appliances, and computers. They are known for offering high-quality products from top brands, and providing exceptional customer service and competitive prices.

Job Description: 

1. Warehouse Operations & Inventory Management

• Oversee daily warehouse operations to ensure smooth execution and compliance with KPIs, SOPs, and company policies.
• Ensure accurate inventory management with a target accuracy rate of above 99.5%.
• Supervise stock handling, storage, and movement to maximize warehouse space utilization.
• Monitor and enforce adherence to warehouse SOPs, taking immediate corrective action when deviations occur.
• Ensure efficient use and maintenance of warehouse equipment and supplies.
• Coordinate and supervise daily/weekly cycle counts and stock take preparations.

2. Team Management & Leadership

• Provide leadership, training, and direction to warehouse staff, fostering a culture of efficiency and accountability.
• Supervise warehouse executives and ensure they effectively lead their respective teams.
• Conduct performance evaluations and participate in the hiring, training, and termination processes as required.
• Ensure warehouse staff adhere to safety, hygiene, and health regulations.
• Ensure daily and weekly briefings are conducted by executives to align team efforts.

3. Logistics & Transportation Coordination

• Work closely with transporters to address and resolve delivery issues, ensuring continuous improvement in service levels.
• Support store managers with urgent transfers and deliveries.
• Ensure efficient documentation and processing of all orders in a timely manner.
• Provide clear and productive communication between warehouse and other departments to streamline logistics operations.

4. Security & Compliance

• Maintain warehouse security, including pilferage prevention, shortage control, and theft deterrence.
• Act as one of the key holders, ensuring proper opening and closing of the warehouse
• Ensure compliance with OSHA and other relevant safety and operational regulations.
• Implement and monitor best practices for warehouse safety and hygiene standards.

5. Other Responsibilities

• Analyze warehouse layout and recommend improvements for zone and product space requirements.
• Assist in developing strategies to optimize warehouse efficiency and cost-effectiveness.
• Perform ad hoc duties as assigned by the CFO or company management.
• Any other reasonable work functions to be advised from time-to-time.

REQUIREMENTS

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 5 years of experience in warehouse or logistics management.
• Experience in retail logistics or large-scale warehouse operations is an advantage.
• Experience in in-house logistics is an added advantage.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in warehouse management and inventory control.
• Knowledge of safety regulations and compliance standards.