Chief Financial Officer Malaysia

Our client is a global leader in digital business services, operating across nearly 100 countries. The organization combines advanced technology with human expertise to deliver customer experience, back-office operations, consulting, and digital transformation solutions for some of the worlds most recognized brands. Its diverse service portfolio includes customer care, process optimization, digital transformation. With multilingual teams and a strong local presence, the company continues to drive growth while supporting communities, clients, and the environment.

EXECUTIVE SUMMARY

We are seeking a strategic and dynamic Chief Financial Officer (CFO) to lead the financial operations of the Malaysia and Thailand business. This role requires a finance leader with strong business acumen, a proactive communication style, and close proximity to day-to-day operations. The ideal candidate will possess deep expertise in financial planning, analysis, and strategy, with a proven track record in driving operational excellence and sustainable growth.

The role report to the Regional CFO APAC

KEY RESPONSIBILITIES

Strategic Finance Leadership

• Drive financial strategy aligned with overall business goals.
• Partner closely with the CEO (Malaysia & Thailand) and Regional Senior Leadership to provide financial insights that shape key decisions.
• Ensure strong financial governance, risk management, and compliance.
• Lead budgeting, forecasting, and financial planning processes.

Business Partnership & Communication

• Act as a strategic business partner to operations, client delivery, and business development teams.
• Maintain close proximity to business to understand operational challenges and support decision-making.
• Communicate financial performance, risks, and opportunities to stakeholders.

Treasury & Cash Flow Management

• Manage cash flow forecasting, banking relationships, and working capital optimization in Malaysia and Thailand.
• Contribute to improvement of cash circulation within the Group.

Tax & Regulatory Compliance

• Ensure compliance with Malaysian tax laws and regulatory reporting.
• Act as primary liaison with Malaysia Digital Economy Corporation (MDEC).
• Optimize the company's tax position through effective planning.

Procurement & Facilities Management

• Lead procurement initiatives to ensure cost efficiency and value optimization.
• Support expansion projects in Malaysia and Thailand.

Legal Framework

• Coordinate with legal teams to review contracts, financial clauses, and compliance matters.

KEY REQUIREMENTS

• Masters degree in Accounting, Finance, or related fields.
• Previous experience with a Big Four accounting firm.
• 12+ years of progressive financial leadership experience.
• Strong knowledge of Malaysian financial, tax, and regulatory environments.
• Excellent communication and stakeholder management skills.
• High level of integrity, analytical thinking, and strategic vision.

PREFERRED ATTRIBUTES

• Experience in a multinational environment.
• Familiarity with ERP systems and digital finance transformation.
• Ability to operate at both strategic and hands-on levels.

This role is based in Malaysia (Kuala Lumpur or Penang) and requires a strong on-site presence. The CFO will be a visible, proactive leader with a business-first mindset and a commitment to operational excellence.