Product Manager

Job Responsibilities:

• Lead and manage the full lifecycle of a project assigned, from planning and design to execution, testing, deployment, and post implementation support.
• Develop and maintain a comprehensive project plan, including timelines, milestones, resource allocation, and risk management.
• Coordinate with IT, Security and Business Users to ensure project goals are met.
• Ensure the solution aligns with regulatory, compliance, and security standards.
• Facilitate requirement gathering sessions and translate business needs into technical specifications.
• Monitor project progress and prepare regular status reports for senior management and stakeholders.
• Identify risks and issues proactively, develop mitigation strategies, and drive resolution.
• Oversee testing, validation, and quality assurance activities to ensure smooth integration with all impacted systems.
• Manage change management activities, including communication, training, and updates to operational procedures.
• Ensure minimal disruption to customer and agent servicing throughout implementation.
• Delivery of project milestones according to the approved timeline, with minimal delays.
• Implementation with no major defects or critical issues during testing and post deployment.
• Budget adherence, ensuring the project remains within approved financial limits.
• Accuracy and timeliness of project reporting, risk management, and communication updates.
  
  

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, Finance, Business, or a related field.
• Minimum 5 years of experience in project management, preferably in financial services, payment processing, or billing systems.
• Strong understanding of payment ecosystems.
• Proven experience managing medium to large scale technology or transformation projects.
• Demonstrated ability to work with cross functional teams, including technical and non technical stakeholders.
• Strong analytical, problem solving, and decision making skills.
• Excellent communication, documentation, and stakeholder management abilities.
• Project Management Professional (PMP), PRINCE2, or Agile certification is an advantage.
• Experience working with vendor solutions for tokenization or payment security is preferred.