Airport Ground Staff Job || Airport Based

Position: Airport Ground Staff Company: Airstriprealtech Location: Mumbai, Maharashtra, India Contract Details: Full-time Airstriprealtech is a leading airport-based company in Mumbai, Maharashtra, India. We are currently seeking dedicated and customer-oriented individuals to join our team as Airport Ground Staff. As an Airport Ground Staff, you will play a crucial role in ensuring smooth and efficient operations at the airport. Your main responsibility will be to assist and provide services to passengers, including check-in, baggage handling, and boarding. You will also be responsible for maintaining the cleanliness and safety of the airport premises. Key Responsibilities: - Greet and assist passengers at the check-in counter, ensuring a smooth and efficient check-in process - Handle passenger baggage and ensure it is properly tagged and loaded onto the correct flight - Provide information and assistance to passengers regarding flight schedules, boarding procedures, and airport facilities - Assist passengers with special needs, such as elderly or disabled individuals, and ensure their comfort and safety - Monitor and maintain the cleanliness of the airport terminal, including restrooms, waiting areas, and boarding gates - Respond to customer inquiries and complaints in a professional and courteous manner - Collaborate with other airport staff, including security personnel and airline crew, to ensure a safe and efficient operation - Adhere to all airport and airline regulations and procedures - Handle any emergency situations that may arise, following proper protocols and procedures - Continuously update and maintain knowledge of airline policies, procedures, and services - Handle cash transactions for excess baggage fees and other services provided by the airline Requirements: - High school diploma or equivalent - Excellent communication and customer service skills - Ability to work in a fast-paced and dynamic environment - Physically fit and able to lift heavy baggage - Basic computer skills - Fluency in English, both written and verbal - Willingness to work irregular hours, including weekends and holidays - Previous experience in the airline or hospitality industry is preferred but not required If you are a team player with a positive attitude and a passion for providing exceptional customer service, we would love to have you join our team as an Airport Ground Staff. Airstriprealtech offers a competitive salary and benefits package, as well as opportunities for growth and career development. Join us and be a part of our exciting and dynamic team at Airstriprealtech!