Job Openings Content Reviewer - Vietnamese

About the job Content Reviewer - Vietnamese

Job Descriptions:

  • Working towards creating a positive environment and improve user experience online.
  • Managing and safeguarding content effectively on digital platforms.
  • Responding to user inquiries with high quality, speed, empathy, and accuracy.
  • Understanding and remaining up-to-date with client policies and guidelines.
  • Resolving inquires according to defined policies and procedures.
  • Fulfilling base productivity and quality requirements.

 Job Requirements:

  • Experience in call centers are encouraged to apply.
  • Ability to work on holidays and weekends, including rotational shifts as scheduled. 5  days work, 2 days off.
  • Able to speak and read Vietnamese and English (native speakers are highly preferred).
  • Passion for ensuring a world class user support experience.
  • Quick learner and adaptable to learn new processes, concepts and skills.