Implementation Specialist

Job description –

• Providing on-site services to the customers, including training, system configuration, support
• Assist Program/Project Manager to coordinate the project implementation
  
• Providing remote support services.
  
• Responsible for data collection and import
  
• Project management and follow-up
  
• Maintain the daily operation of the system.
  
• Respond to customer’s issues in time, according to the company’s request.
  

Requirements –

• Language – English, Japanese - Fluent in communication (listening, speaking, reading and writing)
• Flexible thinking and efficient execution and coordination
• Willing to travel frequently (China and Asia Pacific region)
• Familiar with basic business etiquette
• Proficient in Office software (power point, excel, word, etc)
• Good adaptability to emergencies
• Strong teamwork ability
• Experience in team or project management is preferred.