SAP Project Manager-Johor Bahru

SAP Project Manager – AMS

Contract Duration: 12 Months

Location:  Johor Bahru,

Engagement Type: Contract

Start Date: Immediate / As per project needs

Role Overview

We are looking for an experienced SAP Project Manager to lead and manage Application Management Services (AMS) engagements for SAP landscapes. The role involves overseeing steady-state support, enhancements, minor projects, and continuous improvement initiatives while ensuring SLA adherence, stakeholder satisfaction, and operational excellence.

Key Responsibilities

• Lead end-to-end SAP AMS project governance, including transition, steady-state operations, and continuous improvement

• Manage SAP support and enhancement projects across modules such as SAP S/4HANA, ECC, FI/CO, MM, SD, PP, HCM, BW, and related systems

• Act as the primary point of contact for business stakeholders, IT teams, and vendors

• Define and manage SLAs, KPIs, and OLAs, ensuring contractual compliance

• Plan and track incident, problem, change, and release management activities

• Manage resource planning, capacity management, and utilization for AMS teams

• Drive service improvement initiatives, automation, and process optimization

• Oversee risk management, issue resolution, and escalation management

• Ensure compliance with ITIL-based service management processes

• Prepare and present weekly/monthly status reports, dashboards, and governance updates

• Support audit, compliance, and security requirements related to SAP operations

Required Skills & Experience

• 8–12+ years of overall IT experience with 5+ years as an SAP Project Manager

• Strong hands-on experience managing SAP AMS / Run & Maintain projects

• Solid understanding of ITIL processes (Incident, Problem, Change, Release, Service Request)

• Experience managing multi-vendor and offshore/onshore delivery models

• Strong knowledge of SAP landscapes (ECC and/or S/4HANA)

• Proven ability to manage stakeholders at senior and executive levels

• Strong financial management skills (budgeting, forecasting, cost control)

• Excellent communication, leadership, and negotiation skills