Hiring IT Support

Location: Abu Dhabi, United Arab Emirates

Salary : 2500-3000 AED

Key Responsibilities:

- Provide technical support to employees for hardware and software issues, including installation, configuration, and troubleshooting.

- Diagnose and resolve technical issues in a timely manner, ensuring minimal downtime and disruption to business operations.

- Set up and maintain computer systems, networks, and other related equipment.

- Install and configure software applications and ensure they are up-to-date.

- Perform regular maintenance and updates on all IT systems and equipment.

- Monitor system performance and troubleshoot any issues that arise.

- Create and maintain documentation for IT processes and procedures.

- Train employees on the use of hardware and software, and provide ongoing support and guidance.

- Collaborate with other IT team members to identify and implement solutions to improve system performance and efficiency.

- Stay up-to-date with the latest technology trends and developments, and make recommendations for improvements to the IT infrastructure.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Minimum of 1 year of experience in an IT support role.

- Strong knowledge of hardware and software troubleshooting.

- Experience with Windows and Mac operating systems.

- Familiarity with network and server administration.

- Excellent communication and interpersonal skills.

- Ability to work independently and in a team environment.

- Strong problem-solving and analytical skills.

- Detail-oriented and able to manage multiple tasks simultaneously.