Operations & Automation Specialist

We are looking for an Operations & Automation Specialist to join our SuppOps team. This role focuses on automating processes for our platform, improving data workflows, building small-scale tools, and supporting internal teams with reporting and insights.

Its a hands-on, mid-level role ideal for someone who enjoys problem-solving, working with data, and building Python-based automations that make operations faster and more reliable.

As we grow, this position will also help automate additional processes, including leveraging AI tools to reduce manual work across the team.

As an Operations & Automation Specialist, you will:

• Build and maintain automated workflows (file-based and API-based) into the PX platform.
• Create and maintain Python scripts and Azure Functions to streamline operational processes.
• Write SQL queries (primarily for Clickhouse) to validate data, run checks, and support internal reporting needs, no database administration required.
• Assist with preparing datasets for Tableau dashboards and support team that relies on these reports.
• Monitor and troubleshoot ingestion issues, perform data quality checks, and improve error-handling logic.
• Collaborate with Support, Ops, and Client Success teams to simplify and automate recruiting manual tasks.
• Contribute to documentation, process improvements, and small internal tools that help the team operate efficiently.
• Participate in the roadmap of operational automation, including exploring AI-driven solutions.

Requirements:

We'd love to hear from you if you bring:

• 1-3 years of experience in automation, data operations, or a similar technical role.
• Solid Python skills for scripting and workflow automation.
• Experience deploying or maintaining cloud/serverless functions (Azure Functions preferred).
• Ability to write SQL queries for analytics and validation tasks.
• Basic experience with BI tools (Tableau or similar).
• Strong analytical and problem-solving abilities with attention to detail.
• Ability to collaborate with both technical and non-technical stakeholders. 4+ years of
• Good communication skills and a willingness to learn new technologies.

Nice to have:

• Experience working with APIs (building or consuming).
• Familiarity with lead/disposition data, CRM systems, or marketing platforms.
• Interest in AI tools or automation frameworks.
• Experience with workflow orchestration or cloud automation tools.
• Experience with tools such as Apache Airflow, Zapier, Pipedream or n8n.

Compensation & Benefits:

• Wellness Allowance.
• Office Exchange Option: You will be able to work from our offices in New York or Amsterdam without taking vacations.
• Innovative Environment: We foster a culture of innovation where your ideas can become reality.
• Growth Opportunities: We support continuous learning and professional development to help you reach new heights in your career.

We strongly encourage women and candidates to apply and bring their unique perspectives to our team.