Senior Product Manager

Why Qlub?

Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required.

From Pay-at-Table QR payments and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless.

We help restaurants focus on what they do best, delivering great hospitality. By removing payment friction, we increase table turnover, improve operational efficiency, and boost profitability. Built-in analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today's digital-first world.

We are a fast scaling fintech startup backed by Mubadala, e&, Shorooq, and Mastercard. With $72M total fundraised, we have expanded globally, doubled headcount over the past year, and this is just the beginning!

This is more than a job. It is an opportunity to help shape how Qlub scales as we build high-performing, diverse teams around the world.

The role:
We're looking for a Product Manager who is deeply customer-obsessed and
discovery-driven, and operates with an AI-native mindset. You will own the full product
lifecycle for your product area while using AI to accelerate discovery, reduce cycle time, and close the gap between product, design, and engineering.
If you are used to operating in a fast-paced, high-intensity startup environment with multiple parallel priorities and significant responsibility, and if you thrive under pressure, with a strong drive to work hard, learn fast, and grow quickly, then this opportunity is the right fit.

What you'll be driving:

Customer Understanding & Discovery (Core):

• Lead continuous discovery (interviews, data analysis, usability testing)
• Build deep understanding of customer needs, journeys, and pain points
  
• Translate insights into clear problems, opportunities, and hypotheses

Market & Competitive Analysis:

• Conduct ongoing market research and benchmarking
• Analyze competitors, trends, and best practices
• Turn insights into strategic product decisions

AI-Native Product Management:

• Use AI to accelerate research, PRDs, analysis, and prototyping
• Build or leverage pipelines for discovery, competitive intelligence, and insights
  
• Continuously improve the speed, quality, and efficiency of product work

Product Strategy & Execution:

• Define a roadmap aligned with business goals
• Prioritize based on impact, customer value, and effort
• Own delivery from the idea launch iteration

Cross-Functional Leadership:

• Work closely with Engineering, Design, and Data
• Create clear PRDs and requirements
• Reduce friction and shorten feedback loops across teams

Measurement & Iteration:

• Define KPIs and track performance
• Run experiments and iterate based on data and feedback

Qualifications:

• Strong product management experience
• Proven track record in hands-on online and offline customer research and discovery
• Solid experience in market research and competitive analysis
• Hands-on use of AI tools to enhance product workflows
• Strong analytical, structured thinking, and communication skills
• Payment and Fintech experience is a plus

What we offer:

• Be part of a fast-moving, early-stage team building something global from the ground up
• Real ownership. You're not just executing, you're shaping product, strategy, and growth
• Work alongside sharp, motivated people who actually care about what they're building
• Direct impact on improving the customer experience in the restaurant space