Job Openings Sr. Customer Success manager

About the job Sr. Customer Success manager

Job brief

We are looking for a Sales Manager with excellent communication and leadership abilities to lead sales team members, develop sales programs, and set and meet the KPIs.

Responsibilities

  • Hire new sales officers for the sales team and train all sales team members.
  • Create KPIs for monitoring the performance of sales team members.
  • Collaborate with the marketing department and upper management to ensure consistency in the delivery of sales pitches to clients.
  • Attain growth and hit sales KPIs for the company every month.
  • Develop and promote powerful and seminal relations with customers by partnering with them by understanding their wants and needs.
  • Produce and execute strategic business plans that imbue the companys client base and ascertain its strong presence.
  • Identify emerging markets as well as shifts in the market while being fully up to date on emerging products and the status of competitors.
  • Present reports on sales, expenses, and revenue including forecasts to management.
  • Accept feedback from clients and attempt to improve sales performance and procedures from that.
  • Compose and manage budgets for sales officers in regards to travel and other presentation-related costs to clients.
  • Assist sales employees in generating leads and closing new agreements on the ground.
  • Create and implement new sales initiatives, methods, and programs in order to increase revenue.

Requirements

  • Bachelors Degree in any field
  • 7+ years of sales experience
  • 2+ tears of a leadership role in sales
  • Background in developing sales pitches and processes from beginning to end
  • Willing to travel and attend seminars
  • Strong communication and presentation skills
  • Good ability to train people