Legal Assistant (Payoff Release)

Position Title: Legal Assistant (Payoff Release) Company: Alltex

Primary Purpose: The primary purpose of this position is to research and respond to taxpayer inquiries, identify and investigate issues, and draft related documents.

️ Essential Functions

• Prepare, proofread, and forward various judgment payoffs (e.g., standard, deficiency, strike-off, private resale, bankruptcy).
• Draft and process various releases of judgment (e.g., standard, partial, sold/resale, clouding title on homesteaded properties).
• Handle phone calls and emails related to payoffs and releases; assist with the Post Judgment mail line.
• Research and prepare Releases of Judgment from the JP list (twice annually).
• Create payment plans as requested by taxpayers.
• Process check copies resulting from payoffs and prepare corresponding releases.
• Assist walk-in customers as needed.
• Review files for sale, time permitting.
• Perform other duties as assigned by management or attorneys, including customer service, client reporting, and departmental administrative tasks.

Physical Demands & Work Environment

• Frequent sitting, talking, and hearing.
• Occasional walking, handling objects/tools, and reaching.
• Must occasionally lift/move 1020 pounds.
• Requires specific vision abilities for focus adjustment.

Non-Essential Functions

• Duties performed infrequently or that could be delegated without affecting the core purpose of the role.

Required Knowledge, Skills & Abilities

• Typing speed of 50 WPM
• Strong organizational and proofreading skills
• Energetic and team-oriented
• Ability to multitask and manage time effectively
• Detail-oriented with high-volume document handling capability
• Proficiency in Microsoft Office
• Professional demeanor, punctuality, and reliable attendance
• Strong written and verbal communication
• Research and problem-solving skills
• Ability to process legal documents with minimal errors
• Comfort working with numbers

Supervisory Responsibilities & Independent Discretion

• This position does not currently include supervisory duties or independent decision-making responsibilities.

Special Requirements

• Bilingual in Spanish is a plus
• Familiarity with Oracle systems is a plus
• Experience in real estate, property tax, or foreclosure practices is beneficial
• Customer service experience preferred
• High School Diploma required; some college or legal/office experience is a plus