IT desk support tech

Position: IT Desk Support Technician

Alltex Staffing & Personnel is seeking a highly skilled and motivated IT Desk Support Technician to join our team As a full-time employee, you will be responsible for providing technical support and assistance to our clients, ensuring their IT systems and equipment are functioning efficiently and effectively.

Key Responsibilities:

- Troubleshoot and resolve hardware, software, and network issues for clients

- Install, configure, and maintain computer systems, printers, and other IT equipment

- Set up and maintain user accounts and permissions

- Monitor and maintain network security, including antivirus and firewalls

- Provide training and support to clients on various software applications

- Document and track all support requests and resolutions in a timely manner

- Collaborate with other team members to implement new technology and upgrades

- Stay up-to-date with the latest trends and developments in IT support and services

Qualifications:

- High school diploma or equivalent; Bachelor's degree in Computer Science or related field preferred

- 2+ years of experience in IT support or related role

- Strong knowledge of Windows and Mac operating systems

- Experience with Active Directory, Microsoft Office, and remote desktop support

- Familiarity with networking concepts and troubleshooting

- Excellent communication and customer service skills

- Ability to work independently and in a team environment

- Certifications such as A+ or Network+ are a plus

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a dedicated and detail-oriented IT professional looking for a challenging and rewarding career, we want to hear from you! Apply now to join our dynamic team at Alltex Staffing & Personnel.