Billing Specialist / Dispatcher

Dispatcher - Houston TX 77022

Hours - 8am to 5pm

Schedule - Monday thru Friday 

Account (billing) Clerk

- Billing is done daily for our customers. We have 5 + customer accounts.

- Create estimates (quotes), once repaired convert into invoice.

- Data entry

- Constantly communicating with customers and providing updates.

Dispatching (About 50% daily broken down below)

- Our Team dispatcher is in contact with customer and Team mechanic throughout

the process of repairs needed on road service request. Check emails/ reply . (30 %

percent)

- Create estimates, once repaired convert into Invoice. (15% percent)

- Data entry (5% percent)

Skill (Requirement)

- Bilingual (English & Spanish)

- Communication skills

- Problem solving

- Time management

- Organization & Prioritization

- Math skills

- Notetaking

- Strong verbal and written communication skills with ability to interact well with all levels

within the organization

- Comfortable in a fast-paced, deadline-oriented environment that requires complex,

technical information and decision-making.

- A team player who is reliable, punctual, organized, and able to multi-task.

- Must inherently have a strong work ethic with a can-do attitude and passion for what you

do.

- Strong commitment to customer service for our external and internal customers.

Other Responsibilities that include day to day task

Monitor overall demand and utilization while prioritizing work distribution.

Customer Service:Be the first telephone point of contact for customer questions, orders,

pickups, visitors, and delivery needs.

Monitor and alert drivers and Team personnel as needed of traffic problems, such as

construction areas, accidents, congestion, weather conditions, or other hazards.

(dispatch)

Software
- Napa Tracs (billing system)
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook