Customer Service (Bilingual) Broomfield, Mo.

Were seeking a friendly, detail-oriented Customer Service Representative to support clients and constituents by providing accurate information and exceptional service. Youll be the voice of the firm, assisting with inquiries and resolving issues with empathy and precision.

Responsibilities

• Respond to inbound calls and emails from the public regarding legal matters or account information
• Provide clear and professional guidance while maintaining confidentiality
• Handle escalated customer concerns with patience and problem-solving skills
• Document all communications in the firm's system accurately
• Work closely with legal support staff and attorneys to ensure client satisfaction
• Support bilingual communication, if applicable (Spanish preferred but not required)