Content Moderator - German

We are partnering with a leading Outsourcing/BPO company that is looking to recruit a German speaking Content Moderator for their offices in Lisbon.

Your Role

• Review user reports regarding website content
• Daily content compliance monitoring and corrective measures application
• Make well-balanced decisions and help resolve inquiries to defined policies and procedures
• Propose solutions to improve the support of user community
• Review sensitive content, sometimes involving graphic or disturbing subject matter

Your Requirements

• Native/fluent in German (C1), both oral and written. Fluent in English (at least B2)
• Excellent communicator with highly developed interpersonal skills
• Quick learner and adaptable to learn new processes, concepts, and skills
• Excellent organizational and time management skills
• Analytical mindset with strong attention to detail
• Able to objectively evaluate and classify the content
• No previous experience in customer service center necessary

The Offer

• Meal allowance
• Transportation allowance
• Private health insurance
• Annual performance bonus
• Rotating shifts
  
• Relocation support and assistance with accommodation
• Ongoing training and development to help you grow
• Opportunity to join a dynamic, international, and supportive team