Engineering Team Lead

• A fast-growing regional technology solutions provider specializing in enterprise infrastructure and AI Data Centre (AIDC) solutions.
• Operating across 11 entities in the Asia-Pacific region, serving both traditional enterprise customers and emerging AI infrastructure clients.
• Currently expanding its delivery capabilities and transitioning from traditional IT infrastructure solutions towards next-generation AI infrastructure projects.
• Offers regional project exposure across multiple markets, with opportunities to work alongside international customers, vendors and engineering teams.

Project/Goal:

• Direct Enterprise Engineering operations and project execution while serving as the senior technical backup to maintain rigorous standards across project delivery, technical quality, and day-to-day support.

Key Responsibilities:

• Lead and manage a team of 3 to 4 engineers, overseeing daily operations and team performance.
• Manage recruitment, onboarding, performance appraisals and engineer development.
• Establish engineering SOPs and ensure support operations and project delivery meet required standards.
• Provide technical direction and handle complex networking and firewall escalations.
• Coordinate with the Delivery Project Manager on technical resources and project requirements.

Skills Requirements:

• Proven experience leading and managing technical engineering teams.
• Strong people management capabilities, including recruitment, performance management and team development.
• Solid technical background in enterprise networking and firewall environments.
• Able to balance team leadership with hands-on technical involvement.
• Strong communication, organisational and problem-solving skills.
• Mandarin proficiency is a priority.
• Willing to travel overseas for extended project assignments.

Technical Competencies:

• Enterprise networking, particularly LAN and wireless.
• Firewall technologies, particularly Palo Alto or Fortinet.
• Cisco, Juniper, Aruba, H3C or Huawei networking environments.
• Network troubleshooting and L2/L3 technical escalation.

Good to Have:

• Experience with enterprise cloud infrastructure or AI Internet Data Centre projects.
• Exposure to multiple networking and firewall vendors.
• Experience developing engineering SOPs and standardising technical operations.

Work Location:

• Based in KL, remote working arrangements with overseas travel and outstation assignments required.
• Must be comfortable with extended on-site assignments of 1 to 2 months or longer, depending on project requirements.
• Flights, hotel accommodation and country-based daily allowances are provided for overseas assignments.