Bar Waiter/ress

Job Description Bar Waiter

Purpose of Position:

• Ensures the efficient operations of beverage services in assigned food and beverage (F&B) areas.
• Creates a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, contributing to increased revenue and profitability.

Responsibilities:

• Take ownership of an assigned station (25-30 guests) and bars, including coffee stations and sundecks.
• Serve drinks and assist with cocktail preparation, maintaining in-depth knowledge of all Bar Menus.
• Ensure accurate guest billing according to company standards.
• Set up assigned areas following supervisor directions and Vikings Operations Manuals & SOPs.
• Follow service procedures aligned with company policies and public health standards.
• Prepare and operate F&B activities in all outlets, ensuring adherence to company standards.
• Conduct stock takes, inventory checks, and ensure proper storage and par levels.
• Minimize equipment loss/damage and maintain high cleanliness standards.
• Prepare mise-en-place for all areas of responsibility 15 minutes before service.
• Participate in daily team briefings to align with Vikings STAR Service Standards.
• Ensure high comfort levels and sales-oriented service for guests while maintaining impeccable cleanliness.
• Wear appropriate Personal Protective Equipment (PPE) and follow safety procedures.
• Maintain grooming standards per Vikings Image and Uniform Standards.
• Secure company property, particularly during rough weather conditions.
• Demonstrate flexibility, ability to work under pressure, and a positive attitude.
• Be knowledgeable about ports of call, shore excursions, and shipboard activities.
• Strive to meet departmental quality and financial goals.
• Adhere to safety, security, environmental, and public health policies.
• Participate in onboard training, safety drills, and other duties as assigned.

Qualification (Your Profile)

• Minimum two years of experience as a Bar Waiter or similar position in an international premium brand hospitality and/or bar environment.
• Strong beverage knowledge (wines, spirits, cocktails, etc.).
• Must be at least 21 years old.
• Physically fit able to carry heavy items, stand, kneel, and bend for prolonged periods.
• Fluent in English excellent communication skills.
• Flexible, stress-resistant, team player with a strong work ethic.
• Guest-focused, service-oriented, with a positive personality.
• Professional appearance and hygiene standards in line with public health policies.