Resort/Deck Attendant

Job Description Resort Deck Attendant

Purpose of Position:

• Ensures that the bars, lounges, pool areas, and resort decks are clean and well-maintained, adhering to Safety and Public Health Policies.
• Provides beverage-related services in assigned areas, including bars, lounges, pool & resort decks, and other areas as needed.
• Creates a guest-oriented service culture to increase guest satisfaction, repeat business, and company profitability.

Responsibilities:

• Assist the Bar Team with opening and closing of the bar.
• Collect and transport supplies between storage and work areas, ensuring proper placement.
• Set up and maintain bar and pantry work areas according to company SOPs.
• Replenish bar supplies throughout the day and assist with bar service as needed.
• Return used towels to the Laundry Department and ensure all furniture, sun chairs, and assigned areas remain clean and well-maintained.
• Maintain knowledge of all beverages and food being served in assigned areas.
• Ensure assigned inventory stock is properly stored and maintained at par levels, following Safety and Public Health Policies.
• Follow service procedures as per company SOPs and Public Health Policies.
• Operate F&B activities in all outlets, including beverage outlets, ensuring proper execution according to company standards.
• Minimize equipment loss and damage, ensuring cleanliness and sanitation.
• Participate in daily team meetings ("The Daily Reunion") to align with operational needs.
• Ensure guest comfort and sales-oriented service, maintaining high hygiene and cleanliness.
• Wear the appropriate Personal Protective Equipment (PPE) and use proper lifting techniques.
• Maintain professional grooming standards as per Vikings Image and Uniform Policies.
• Secure company property, especially in rough weather conditions.
• Show flexibility and adaptability, maintaining a positive attitude under pressure.
• Learn about ports of call, shore excursions, and shipboard activities.
• Support achieving quality and financial goals for the Bar Department.
• Follow safety and security policies, participating in training, fire prevention, and evacuation drills.
• Assist in other departments and perform additional duties as needed.

Qualification (Your Profile)

• Minimum 6 months of experience as a Resort Deck Attendant or similar position in a premium hospitality or bar environment.
• Ability to work independently.
• Minimum age of 21 years.
• Physically fit able to carry heavy items, stand, kneel, and bend for long periods.
• Fluent in English excellent communication skills.
• Flexible, stress-resistant, team player with a strong work ethic.
• Guest-focused, service-oriented, professional appearance, and impeccable hygiene standards.
• Good knowledge of sanitary standards.