HOUSEKEEPING MANAGER

Position: Housekeeping Manager

Company: Royal Caribbean

Employment Type: Full-time

Company Overview:

Royal Caribbean is a leading cruise line company that offers unforgettable vacation experiences to travelers all around the world. With a fleet of 26 ships and destinations in over 200 ports, we are committed to providing our guests with the highest level of service and hospitality. As a Housekeeping Manager, you will play a crucial role in ensuring that our guests have a clean, comfortable, and enjoyable stay on board.

Job Description:

We are seeking a highly motivated and experienced Housekeeping Manager to join our team. In this role, you will be responsible for overseeing the daily operations of the housekeeping department, including managing a team of housekeeping staff, maintaining cleanliness standards, and ensuring guest satisfaction.

Key Responsibilities:

- Manage a team of housekeeping staff, including hiring, training, scheduling, and performance management

- Ensure that all guest cabins, public areas, and crew quarters are cleaned and maintained to the highest standards

- Develop and implement cleaning and maintenance procedures to ensure efficiency and effectiveness

- Monitor and maintain inventory levels of cleaning supplies and equipment

- Conduct regular inspections to ensure that all areas are clean and well-maintained

- Respond to guest complaints and requests in a timely and professional manner

- Collaborate with other departments to ensure a seamless guest experience

- Maintain a safe and healthy work environment for all housekeeping staff

- Prepare and manage the housekeeping department budget

- Conduct performance evaluations and provide ongoing training and development for housekeeping staff

Requirements:

- Minimum of 5 years experience in a housekeeping management role, preferably in a hospitality or cruise line setting

- Excellent leadership and communication skills

- Strong organizational and time-management abilities

- Ability to work well under pressure and in a fast-paced environment

- Knowledge of cleaning and sanitation procedures and equipment

- Proficiency in Microsoft Office and other relevant software

- Flexibility to work evenings, weekends, and holidays as needed

- Must be able to pass a pre-employment background check and drug test

If you are a dedicated and detail-oriented individual with a passion for providing exceptional service, we want to hear from you! Apply now to join the Royal Caribbean team as our Housekeeping Manager and embark on an exciting career in the cruise line industry.