Kitchen Steward

Job Description Kitchen Steward

Purpose of Position:

• Supervises and maintains cleanliness and functionality of all galley outlets, pot and dishwashing areas, and adjacent food preparation zones.
• Ensures proper maintenance of galley equipment and follows up on any required repairs.
• Maintains a guest-oriented service culture, contributing to guest satisfaction and repeat business.

Responsibilities:

• Establish and oversee a cleaning routine for all food production outlets in line with Vikings standards.
• Maintain cleanliness and organization of all galley storage areas, including chemical storage and lockers.
• Distribute cleaning materials and chemicals to galley outlets daily, ensuring proper storage and monitoring consumption.
• Ensure all cleaning and washing equipment is functional, reporting any damages or malfunctions to the Executive Chef.
• Assist the Chef de Cuisine in creating and monitoring maintenance and repair orders for kitchen equipment.
• Enforce proper garbage segregation according to Vikings Standard Operating Procedures (SOPs).
• Ensure all galley outlets comply with Public Health Policies and Procedures at all times.
• Support F&B events such as Kitchen Table, Cooking Demonstrations, and Galley Tours by ensuring venues are ready on time.
• Assist the Provisions Team during ship loadings.
• Train Galley Staff in proper cleaning and maintenance of galley equipment following company policies.
• Keep the Executive Chef updated on night cleaning duties and any operational issues.
• Supervise Galley Utilities and maintain records of their working hours and payroll entries.
• Participate in The Daily Reunion to provide feedback and align operations with Vikings STAR Service Standards.
• Assign and enforce specific job responsibilities among key personnel under the Kitchen Stewards supervision.
• Conduct performance reviews, training, and ensure MLC (Maritime Labor Convention) compliance.
• Always wear Personal Protective Equipment (PPE) and use proper lifting techniques.
• Maintain professional grooming standards as per Vikings Image and Uniform Policies.
• Secure company property, particularly during rough weather conditions.
• Assist the Executive Chef with any additional tasks related to galley operations.

Qualification (Your Profile)

• Minimum 5 years of experience as a Kitchen Steward, Chief Steward, or similar position in a premium hospitality environment.
• Fluent in English excellent communication skills for interpreting documents and coordinating with senior management.
• Leadership experience in managing multi-cultural teams.
• Flexible, stress-resistant, committed team player, with a strong work ethic.
• Strong administrative skills, including proficiency in PC-based databases, spreadsheets, and word processing.
• Guest-focused, service-oriented, with a professional appearance and impeccable hygiene standards.
• Comprehensive knowledge of international Public Health standards and compliance.
• Minimum age of 21 years.
• Ability to lift up to 50 lbs. (30 kg) daily and work a minimum of 1011 hours per day, 7 days a week.
• Previous cruise industry experience is required.