Client Support Specialist - WFH

We are a union-focused supplemental benefits provider, supporting over 40,000 unions and associations across North America. For more than 60 years, we've delivered long-term protection and benefit solutions to working families who depend on us for stability and peace of mind.

Position Overview

We're growing our remote team and seeking motivated, service-oriented individuals. In this role, you'll work directly with union members who have already requested information, helping them understand their benefit options and guiding them through the enrollment process.

Key Responsibilities

Connect with prospective clients through inbound and outbound calls
Schedule and lead virtual meetings to review benefit options
Educate clients on available programs in a clear, simple way
Complete applications and ensure all documentation is accurate
Maintain organized records and a high level of client service
Participate in ongoing training and leadership development

What We're Looking For

Strong communication and interpersonal skills
Positive attitude with a professional presence
Customer service or sales experience is helpful, but not required
Comfortable using basic computer tools in a remote setting
Team-oriented with the ability to collaborate effectively
Must be legally authorized to work in the U.S. or Canada

What You'll Receive

Full benefits package after the initial qualification period
100% remote work with no commute
Flexible schedule built around your availability
Weekly pay plus monthly performance bonuses
Incentive trips for top performers (Cancun, Bahamas, Las Vegas, and more)
Clear advancement path with leadership growth opportunities

If you're driven to help others, want to grow professionally, and are looking for a flexible, high-income opportunity, apply today and take the next step in your career.