Customer Service Representative

Position Title: Customer Service Representative

Training Pay: 20,000 pesos

Training Period: 25 working days

Salary: 30,000 PHP monthly

Reports To: Team Leader/Supervisor

Schedule: 10:00 PM to 7:00 AM PH Time

Location: Clark Pampanga (our only site location)

Responsibilities:

• Handle outbound calls

• Read from provided scripts and follow given call flow

• Follow coaching feedback and directives given by team leader and site management

• Maintain professional attitude and behavior on site



Requirements:

• Coachable

• Strong communication skills

• Interpersonal and rapport building skills

• With or without experience

• With or without college degree

Company Benefits:

• 100k New Hire Signing Bonus

• 10k Employee of the Month Bonus

• Option between working fully on site, hybrid, or permanent WFH with provided equipment

• 40k attendance bonus

• 2k employee referral bonus with no limit

• Bonus for hitting target weekly

• Excess bonus for going beyond target weekly

• All incentives/bonuses are paid out 100% tax-free

• Free Shuttle Service

• Free company Wi-Fi for use on breaks

• SSS, Philhealth, Pag-Ibig

• 13th Month Pay

• HMO and Life Insurance

• Non-toxic Workplace

• Permanent fixed schedule

• Permanent weekends off

• Paid Fridays off for hitting weekly target early

• Other Performance and Attendance Based Rewards

• Bereavement Leave

• Paternity Leave

• 7 days SOLO Parent Leave

• Magna Carta Leave

• Company Bank Loan



Getting your Dream Job is as easy as 1-2-3!

1. Apply here

2. Complete your prescreening assessment (sent via e-mail)

3. Book your own five-minute phone interview and DONE! 

NOTE FOR NO-BPO EXPERIENCE APPLICANTS ONLY:

While most other BPO companies are not even giving you a chance Ameritel BPO still welcomes you with arms wide open. There is even more good news. All graduates with or without experience get 20k pesos training pay! If you choose not to pass the easy training program then you would be entitled to the No BPO Experience rate of 300 pesos daily paid out at the end of your training.