Job Openings Team Leader

About the job Team Leader

Roles and Responsibilities:

§Create an inspiring team environment with an open communication culture
§Set clear team goals
§Oversee day-to-day operation
§Monitor team performance and report on metrics
§Motivate team members
§Discover training needs and provide coaching
§Listen to team members’ feedback and resolve any issues or conflicts
§Recognize high performance and reward accomplishments
§Suggest and organize team building activities
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Qualifications:

§At least 1 year as a Team - Coaching and communication skills
§Strong coaching and people-development skills through call listening, quality feedback, etc.
§Ability to deal with demanding customers and escalations
§Energetic and motivating individual
§Creative thinking.
  • Requirements: COE/ 3moths Payslip

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