Job Openings Quality Control

About the job Quality Control

What does Ameritel offer for Quality Control?

  • Fixed schedule and weekends off
  • Easy call monitoring process and work flow


  • A keen eye and hearing for details
  • Excellent English proficiency with very good comprehension and writing skills.
  • Excellent analytical skills
  • Computer literacy
  • Database management
  • The ability to consistently identify mistakes across thousands of inspections
  • The ability to closely follow quality standards
  • Decision-making skills

Roles and Responsibilities:

  • Ensure that all of the quality check procedures put in place by the company are followed for all recorded calls.
  • Create comprehensive documentation for quality issues and note the corrective actions that were taken
  • Educate the team on quality control issues and work with team leaders to improve overall company quality and A leads.
  • Call Monitoring or Evaluation
  • Listening to recorded calls from the agents to evaluate and assess if the client is qualified.
  • Generating daily, weekly, & monthly Quality Reports.

Getting your Dream Job is as easy as 1-2-3!

1. Apply here

2. Complete your prescreening assessment (sent via e-mail)

3. Book your own five-minute phone interview and DONE!